1. Introduction

Restaurant L'Abordage (hereinafter "we", "our" or "the Restaurant") is committed to protecting the privacy and personal information of its customers. This privacy policy describes how we collect, use, disclose and protect your personal information in accordance with applicable Canadian and Quebec laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Act respecting the protection of personal information in the private sector.

2. Information Collected

We may collect the following types of personal information:

Identification information: First name, last name, email address, phone number
Reservation information: Date and time of reservation, number of guests, preferred room, special notes regarding your dietary needs or other requests
Technical information: IP address, browser type, pages visited, visit duration
Communication information: Your messages and communications with us via contact form or email

3. Use of Information

We use your personal information for the following purposes:

Process and confirm your reservations
Communicate with you regarding your reservation or inquiry
Improve our services and website
Comply with our legal obligations
Inform you about our special events and promotions (with your consent)

4. Disclosure of Information

We do not sell, trade or rent your personal information to third parties. We may disclose your personal information in the following circumstances:

With your explicit consent
To our service providers who help us operate our website and restaurant (subject to strict confidentiality obligations)
When required by law or to protect our legal rights

5. Retention of Information

We retain your personal information for as long as necessary to achieve the purposes for which it was collected, or as required by law. Reservation information is generally kept for a period of 2 years for management and customer service purposes.

6. Security

We implement appropriate technical, administrative and physical security measures to protect your personal information from unauthorized access, misuse, disclosure, modification or destruction. However, no method of transmission over the Internet is completely secure.

7. Your Rights

In accordance with applicable laws, you have the right to:

Access your personal information that we hold
Request correction of inaccurate or incomplete information
Request deletion of your personal information (subject to certain legal exceptions)
Withdraw your consent to the use of your personal information
File a complaint with the Privacy Commissioner of Canada or Quebec's Commission d'accès à l'information

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device. You can configure your browser to refuse cookies, but this may affect certain features of the site.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of these sites.

10. Policy Changes

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page with an update date. We encourage you to regularly consult this page.

11. Contact Us

For any questions regarding this privacy policy or to exercise your rights, please contact us:

Restaurant L'Abordage
Phone: (available on site)
Email: (available on site)
Address: Roberval, QC

Last updated: November 2025

Privacy Policy